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Collection Instructions

1

REGISTER

Download the Floré app or login
to portal.sungenomics.com
to register your kit using your kit ID.
WE CANNOT PROCESS YOUR SAMPLE UNTIL YOU REGISTER
2

PREPARE

  1. Put on gloves. Lift your toilet cover and seat.
  2. Unfold collector pad, peel away tape, adhere to toilet allowing for a little slack.
  3. Place toilet seat down. Begin bowel movement, taking care not to wet collector.
3

COLLECT

Sample 1
  1. Unfold wand and collect even stool sample across foam pad by swiping across the suace of the sample. DO NOT SCOOP
  2. Fold tip of wand down so the stool sample touches paper suace.
  3. While holding down wand, slide blue tray into white case.
4

COLLECT

Sample 2 & 3
  1. Open the empty tube, collect sizable amount of sample onto the breakable swab by swiping across the suace of the sample. DO NOT SCOOP
  2. Place tip of swab into test tube and line peoration up to the edge of the tube. Carefully snap the end of the swab o. Seal the tube tightly. Repeat step a and b with the liquid filled tube.
  3. Drop soiled collector pad into water, let sit for 5 minutes, then flush.
5

RETURN

  1. Place the wand and both tubes into the white pouch and seal. Ensure tube lids are closed tight to avoid leaks in transit.
  2. Place the white pouch in prepaid mailer and drop o at FedEx location.
  3. Once we receive your sample, we will notify you via email.
Remember to register your kit (even if this isn’t your first kit).
A few things to know before you go...

I am currently taking antibiotics, when should I test?

Please wait 3-5 days aer completing your antibiotics.

Should I stop taking my current medications, supplements, and/or probiotics before providing a sample?

You do not need to change your current routine. In fact, we prefer to analyze your gut in real time. Just remember to not consume alcohol for 24 hours before testing and wait to test if you are currently taking antibiotics.

How much sample should I provide?

The blue and white Easi-Collect should have about a quaer sized sample on the foam wand which will transfer to the pink card once the wand is closed. For the tube, more sample is beer. If the tube contains a liquid preservative, be careful not to spill the liquid. That liquid solution is critical to preserve the stool sample.

What should I do if I make a mistake during collection?

No worries! Email customerservice@sungenomics.com or call us at (661) 888-4799 and we will ship you a replacement right away, free of charge.

I’ve collected my sample. Now what?

Please let the Easi-Collect with your collected sample rest at room temperature for 5 minutes before placing it in the white multibarrier pouch. The desiccant should remain in the pouch as you seal it. These measures help dry and beer preserve the sample

How do I return my sample?

Drop o your sample using the included pre-paid mailer at a FedEx drop o location, a FedEx drop box, or a FedEx authorized shipper. DO NOT use USPS or UPS. Or

Do I need to refrigerate or freeze my sample before mailing?

If you are unable to mail your sample within 24 hours, seal it and place it in your refrigerator until you are able to send it via FedEx.

How long is my sample good for in transit?

Your sample is good for 1 week in transit.

Have more questions regarding the collection process?

Watch the video directions at www.flore.com/instructions or reach out to us and we will be happy to answer any questions!

What’s included in your kit?

Floré Stool Sample Collection Instructions

Floré Stool Sample Collection Instructions (Research Edition)

If you need additional help in how to do the collection, please call us at (661) 888-4799 or email customerservice@sungenomics.com.