Floré HIPAA Privacy Policy

At Floré, we are committed to protecting your privacy and ensuring that all identifiable patient information we collect is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy outlines how we collect, use, and safeguard your personal information, and it details your rights under HIPAA regarding your health information.

1. Information We Collect

We collect identifiable health information from patients, including:

  • Personal details such as name, contact information, and health history.

  • Information related to non-diagnostic tests performed for the purpose of formulating customized probiotics.

  • Information gathered through health surveys, medical history, and data provided voluntarily.

This information is used exclusively to create a personalized probiotic formulation tailored to each individual’s microbiome profile.

2. How We Use Your Information

  • Custom Probiotic Formulation: Your health information is used to generate a customized probiotic formula tailored to your individual gut microbiome.

  • Patient Communication: We may use your contact information to communicate with you regarding your test results, formulations, and ongoing care.

  • Shipping and Delivery: We use your address and contact information for the delivery of your custom probiotic.

3. Safeguarding Your Information

Floré takes the confidentiality and security of your protected health information (PHI) very seriously. We implement the following security measures:

  • Data Encryption: All patient data is encrypted both at rest and during transmission.

  • Access Control: Access to PHI is restricted to authorized personnel involved in your care or the formulation of your probiotic.

  • Audit Controls: We regularly audit our data access and handling processes to ensure compliance with HIPAA.

4. Sharing Your Information

We do not sell or share your identifiable health information with third parties for marketing purposes. Information may be shared only in the following scenarios:

  • With Your Consent: We may share your health information with healthcare providers or third parties as requested by you.

  • For Legal Compliance: We may disclose your health information as required by law or for compliance with regulatory mandates.

5. Your Rights Under HIPAA

Under HIPAA, you have certain rights regarding your health information:

  • Access: You have the right to request access to your personal health information.

  • Amendment: You may request amendments to your health information if you believe it is incorrect or incomplete.

  • Restrictions: You can request limitations on how we use and disclose your health information.

To exercise any of these rights, please contact our HIPAA Privacy Officer.

6. HIPAA Privacy Officer

If you have any questions or concerns about how we handle your protected health information, or if you would like to exercise your HIPAA rights, please contact our HIPAA Privacy Officer:

Craig Rouskey

HIPAA Privacy Officer

email: ceo@sungenomics.com

7. Changes to this Policy

We may update this policy periodically to reflect changes in our privacy practices. Any updates will be posted on our website and will apply to all information we maintain.

By using Floré’s services, you acknowledge that you have read and understand this HIPAA Privacy Policy and agree to its terms.