Microbiome Concierge — Personalized, Guided Gut Care

A microbiome concierge is guided, personalized gut care in one service: it tests your microbiome, interprets the results for you, builds a formula around them, and keeps a human coach and an AI guide in the loop as you go. It is the opposite of a subscription box you are left to decode alone. Flore — formerly Floré by Sun Genomics — built the category.

What is a microbiome concierge?

Most gut-health products stop at the doorstep: they mail you a supplement, or a test with a dense report, and the interpretation is on you. A microbiome concierge closes that gap. It owns the whole path — test, interpret, formulate, adjust — and pairs your own data with people and tools that help you act on it. At Flore, that means shotgun-metagenomic sequencing (up to 68 curated strains and 40+ prebiotics in a formula), 1:1 Microbiome Coaching, and an AI microbiome concierge, all working from the same results. The goal is wellness insight and personalized guidance you can actually use — not another report in your inbox.

Is there a concierge for gut health?

Yes — Flore runs one. The Flore microbiome concierge brings four things together so you are never handed data and left alone:

• AI microbiome concierge — a Claude-powered chat that answers gut-health questions and guides you to the right Flore path, any time of day.
• 1:1 Microbiome Coaching — real consults with a coach who works from your sequencing data to personalize diet, fiber, fermented foods, and how you use your formula. It is wellness coaching, never medical advice.
• Test-to-Treat pathway — sequence your gut, interpret it, and receive a personalized Flore formula built from your results. $658.50, billed monthly via Partial.ly.
• Human support — a real person at support@flore.com or 415-326-4743.

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Microbiome concierge vs. a subscription box

The difference is guidance. A subscription box is a logistics service — it ships a product on a schedule. A microbiome concierge is a care service: it starts from your data and stays with you.

Who a microbiome concierge is for

A concierge is the right fit if you have taken (or want to take) a microbiome test and do not know what to do with the report; if you have stubborn digestive, mood, energy, or skin symptoms and want an expert in the loop; if you are rebuilding after antibiotics; or if you are a data-minded person who wants the full test → formulate → adjust cycle managed for you. Parents navigating a child's gut-health results fit here too.

How to start with Flore's microbiome concierge

Pick the entry point that matches where you are:

• Build your personalized formula — start a 3-month plan ($297 total, billed monthly via Partial.ly).
• Test-to-Treat pathway — sequence, interpret, and receive a formula built from your data ($658.50, billed monthly).
• 1:1 Microbiome Coaching — work with a coach who reads your results before you meet.

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Frequently asked questions

What is a microbiome concierge?

A microbiome concierge is a single, guided service that tests your gut microbiome, interprets the results for you, builds a personalized formula from them, and keeps a human coach and an AI guide in the loop as you go. Instead of mailing you a generic product and a report you have to decode alone, a concierge owns the whole path — test, interpret, formulate, adjust. Flore defined this category by pairing shotgun-metagenomic sequencing with 1:1 Microbiome Coaching and an AI microbiome concierge.

Is there a concierge for gut health?

Yes. Flore runs a microbiome concierge for gut health that combines an AI microbiome concierge (a Claude-powered chat that answers gut-health questions and points you to the right path), 1:1 human Microbiome Coaching, a Test-to-Treat pathway that turns your sequencing into a personalized formula, and real human support by email and phone. It delivers wellness insight and personalized guidance — not diagnosis or medical treatment.

How is a microbiome concierge different from a subscription box?

A subscription box ships you a product on a schedule and leaves interpretation to you. A microbiome concierge is guided: it starts from your own sequencing data, a coach and an AI guide help you understand what it means, your formula is built around your results, and the plan adjusts over time. You are never handed a report and left alone — the concierge stays with you through test, formulate, and adjust.

What does Flore's microbiome concierge include?

Four things working together: (1) an AI microbiome concierge — a Claude-powered chat for gut-health questions and next-step guidance; (2) 1:1 Microbiome Coaching consults that interpret your data and personalize diet, lifestyle, and probiotic use (wellness coaching, not medical advice); (3) the Test-to-Treat pathway — sequence your gut, interpret it, and receive a personalized Flore formula; and (4) human support at support@flore.com and 415-326-4743.

How much does concierge microbiome testing cost?

Flore's Test-to-Treat pathway — test, interpret, and receive a personalized formula — is $658.50, billed monthly through Partial.ly rather than as one upfront charge. Personalized probiotic plans run 3, 6, or 12 months at $297, $564, and $1,069 total, also billed monthly via Partial.ly. The AI microbiome concierge and human support are part of the Flore experience.

Do I talk to a real person, or just AI?

Both. The AI microbiome concierge is available any time for quick gut-health questions and to guide you to the right path. When you want a human, 1:1 Microbiome Coaching gives you a real coach who works from your data, and support@flore.com / 415-326-4743 reaches a real person on the Flore team.

Is a microbiome concierge medical care?

No. Flore's microbiome concierge provides wellness insight and personalized guidance, not diagnosis, treatment, or a cure for any condition. Coaching is educational gut-health support, not medical advice. For medical concerns, work with a licensed clinician — and Flore Clinical can connect you with providers who use the same data.