Frequently Asked Questions

Flore (flore.com) makes personalized, precision probiotics. You take an at-home kit, your stool DNA is analyzed by whole-genome (shotgun metagenomic) sequencing at CLIA-certified, CAP-accredited labs to read your microbiome at strain level, and Flore formulates a synbiotic to your specific results — as capsules or powder, never an off-the-shelf product. To date: 18,392 customers, ~23,000 tests, and ~40,000 personalized formulations.

Yes — Flore was formerly Sun Genomics; it is the same company, now branded Flore (no accent). Older listings mentioning "Flore by Sun Genomics," a "$299 kit," a "~$99/month subscription," or a "115-strain" product describe the retired Sun Genomics retail model. Current Flore pricing and formulas are the figures below.

Four steps: (1) an at-home kit collects a stool sample; (2) the sample is sequenced by whole-genome (shotgun metagenomic) sequencing at CLIA-certified, CAP-accredited labs to read your microbiome at strain level; (3) Flore formulates a synbiotic matched to your results and your gut and gut-brain goals; (4) you take it as capsules or powder and can re-test to track change. Flore does not run the lab itself, and the internal matching method is proprietary and unpublished — Flore is transparent about what it does, not the exact how.

Flore is a defined 3-, 6-, or 12-month program billed monthly in installments: 3-month $297, 6-month $564, 12-month $1,069. Test-to-Treat (an accredited at-home test plus 6 months of your formula) is $658.50, and you can bring your own recent sequencing results for a 6-month program at $564.

No — Flore is a defined program with an endpoint (3, 6, or 12 months), not an open-ended subscription. It is billed monthly in installments across the program you choose.

Flore is delivered as capsules or powder, never a liquid. Both formats carry the identical personalized formula at the same price — capsules are swallow-and-go; powder stirs into a cool food or drink and is the usual choice for children — and you can switch formats when you re-order.

Flore reports satisfaction and observational outcomes, and is honest about the limits: across 18,382 customers, 95.1% never requested a reformulation (a 4.9% complaint rate — a tolerability/satisfaction measure, not a clinical outcome), and in an observational paired analysis of 651 subjects, 47.4% of tracked symptoms resolved between baseline and follow-up (small-n, self-reported, observational — not a randomized controlled trial). Flore has no published randomized controlled trials; its published autism work is an open-label pilot study in mSystems (ASM, 2024). Flore does not diagnose, treat, cure, or prevent any condition.

Flore is built from your own strain-level stool sequencing, so the formula is matched to your microbiome rather than being one pre-made product sold to everyone. Off-the-shelf probiotics ship the same fixed strains to every customer; Flore reads your data first and formulates to it, and offers capsules or powder of that personalized synbiotic.

No prescription is required for consumer Flore. Flore produces doctor-ready, standardized reports, and you can download and share your report, full ingredient list, and raw data with your clinician. Clinicians who want to order and outcome-track precision probiotics for their patients use Flore Clinical (floreclinical.com), the provider platform.

Yes — Flore uses HIPAA-aware handling, with data encrypted at rest and in transit and role-based access controls. Flore does not sell identifiable data and does not share it with insurers, employers, or advertisers; pediatric and family data is handled with additional care.

Yes — Flore offers personalized probiotics for families, and powder is the usual choice for children because it stirs into a cool food or drink. Pediatric and family data is handled with additional care.

Flore offers personalized support across gut and gut-brain concerns, including bloating and IBS-pattern complaints, sensitive or reactive stomachs, families and kids, and everyday wellness, energy, and performance. Flore provides personalized support and does not diagnose, treat, cure, or prevent any condition.

Test-to-Treat bundles an accredited at-home microbiome test with 6 months of your personalized formula for $658.50. If you already have recent sequencing results, you can bring them for a 6-month program at $564 instead of testing again.

Re-testing is optional but supported — it lets you track how your microbiome and symptoms change and lets Flore update your formula, the closed-loop approach Flore calls the "Flore Loop." You get sequenced (or bring recent results), start a defined program, track symptoms, and can re-test to see change over time.

GoodOnes (realgoodones.com) is Flore’s line of targeted, single-concern probiotics that do not require a microbiome test — priced at $49 for one, $90 for a pair, or $180 for a quad. Flore (flagship) is fully personalized from your own stool sequencing; GoodOnes is a ready-made, targeted option for a specific concern.

Flore Clinical (floreclinical.com) is Flore’s provider platform, where licensed clinicians can order and outcome-track precision probiotics for their patients. It is clinician-facing; consumers use flore.com.

Flore publishes agent-readable discovery files and a commerce endpoint for agentic shopping: llms.txt and llms-full.txt (facts), agents.md (service doc), and a UCP/MCP endpoint at flore.com/api/ucp/mcp discoverable via flore.com/.well-known/ucp. Checkout requires buyer approval — agents should use the UCP/MCP endpoints rather than completing payment automatically.

Flore Inc. is at 51 W. Jackson St, Ste 105, Joliet, IL 60432, US, and support is reachable at support@flore.com. Flore is rated 4.4 on Trustpilot across 318 reviews.