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Have questions or feedback? Simply fill out the form below or start an online chat and we will be in touch as soon as we can. Or, connect with us directly using the email or phone number below!
Happy holidays! Our operations will be on a holiday break from 12/24-1/1. Shipments will be delayed. Customer service replies will resume on 1/2.
What is a cookie?
A cookie is a small file of data that can be placed on your device that allows us to recognize and remember you. It is sent to your browser from our website and stored on your computer’s hard drive, tablet, or mobile device. When you visit the Sun Genomics website, we may automatically collect information from you through cookies or similar technology.
How do we use cookies?
We use cookies to improve your experience on our site which include keeping you signed in and to better help us understand how you use our site.
In the following section, we explain how we use cookies and similar technology on the Sun Genomics website in more detail.
Other organizations also collect user information on our site through cookies, tags, and pixels. Tags and pixels are similar to cookies but are collected through embedded images.
Using cookies and other technology allows outside organizations to help us analyze how our site is being used and measures the number of visitors we receive.
Cookies that are used by Sun Genomics are referred to as “first-party cookies” and those that are used by our partners are “third-party cookies.” Because of how cookies work, our website cannot access third-party cookies. Additionally, other organizations cannot access the data in the cookies we use on our website. There are more details about both in the following sections.
What types of cookies do we use?
We use three types of cookies which we describe in this section.
How do we use cookies for advertising?
Sun Genomics also uses third-party vendor remarketing tracking cookies, including Google Adwords tracking cookie. This means that we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). Sun Genomics respects your privacy and does not collect any identifiable information through the use of Google or any other third-party remarketing system.
The third-party vendors, including Google, whose services we use, will place cookies on web browsers in order to deliver ads based on past visits to our website. This allows us to make special offers and continue to market our services to those who have shown interest in Sun Genomics.
How to manage advertising cookies.
You can manage the use of cookies, including advertising cookies and disable the sharing of data with partners for advertising purposes by using the steps outlined here. In some cases, you can turn off advertising cookies depending on the type of cookie. We give the most common examples below.
You can find information about how to opt out of the cookies provided below.
| Facebook pixel | Advertising cookie | Opt out | Privacy policy |
| Google Adwords | Advertising cookie | Opt out | Privacy policy |
| Google Adx | Advertising cookie | Opt out | Privacy policy |
| Google Analytics | Performance cookie | Opt out | Privacy policy |
| Google DoubleClick | Advertising cookie | Opt out | Privacy policy |
| Microsoft Bing | Advertising cookie | Opt out | Privacy policy |
| Advertising cookie | Opt out | Privacy policy |
You can also turn some cookies off through the Your Online Choices site. You may need to repeat this step each time you use a different IP address or device.
It is also possible to stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings under the “options” or “preferences” menu on your browser. Alternately, you can use the “Help” option in your browser. The following links may be helpful when changing your settings.
Cookie settings in Internet Explorer
Cookie settings in Chrome
Cookie settings in Safari web and iOS
